Iron Comet Consulting, Inc.

MEDICAL PRACTICE IT SUPPORT

EOBs, EMRs, ERAs, CPTs, bridges, HL7, ICD10 – We speak your language! We understand the differences between 99214 and 99204. Medical practice IT support needs are different from other types of businesses.

Iron Comet is a full-service medical practice IT support company. We provide medical practices with custom-tailored services that aren’t just limited to IT support services. We also offer EMR Support for the following products:

  • Athena
  • Greenway
  • eClinicalworks (ECW)
  • EMDS
  • Medisoft Clinical
  • Practice Partner

Our IT services include the following:

  • ●  Network setup –
    • ○  Want to have all of your computers communicating with each other?
    • ○  Need to share a printer with multiple employees?
    • ○  Is your network slow and seems to take forever to do anything?
  • ●  Remote access –
    • ○  Do you need to work from home or outside the office?
    • ○  Do you have employees that need to work outside the office?
  • ●  PC repair –
    • ○  If your computers aren’t working properly, we will get them fixed ASAP
  • ● EMR setup and configuration –
    • ○ We can help with EMR issues or help you install a new EMR
  • ●  Wireless network setup –
    • ○  Need a computer or printer in a place where you don’t have a network connection?
    • ○  Want to roam around the office with your phone, tablet, or laptop?
    • ○  Concerned about how secure your wireless network is?
    • ○  Is your wireless network slow or unresponsive?
    • ○  Would you like to set up a guest network for your patients?
  • ●  Backup solutions –
    • ○  If your office were robbed or destroyed in a fire (or tornado), could you recover quickly?
    • ○  Are you sure your backups are actually working?
    • ○  Do you have a reliable system that ensures your data is secure?
    • ○  Do you have a disaster recovery system in place?
  • ●  Medical device integration –
    • ○  Want your EKG or vitals device to speak to your EMR?
  • ●  New practice setups –
    • ○  Expanding and need a new office setup from scratch?
    • ○  Starting a new practice and need your IT done right from the beginning?
  • ●  Email support –
    • ○  Not getting emails?
    • ○  Are emails going to spam?
    • ○  Having issues with attachments?
  • ●  Software support –
    • ○  Quickbooks
    • ○  Microsoft Office, Office 365
    • ○  Timeclock Plus
    • ○  Linux servers
    • ○  Windows 10
    • ○  Windows Server 2012, 2016, 2019

Do you have cyber security concerns? If so, we can help with those too. 

Are you concerned about HIPAA training or HIPAA compliance? We can help your practice with both.

Medical Practice IT support covers a lot of areas and we are here to help you with all of them. If you are having issues that you feel aren’t on our list, give us a call. If we can’t help you, we are happy to point you in the direction of someone that can. Iron Comet has a network of vendors that have specialties to cover just about any IT need a business would have. We are here to help you. 

 

We offer:

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