Iron Comet Consulting, Inc.

Need to get in touch with us? Here’s how.


Main number: 770-506-4383                                                           Email:

Support Helpdesk Hours: Monday through Friday 8:30 a.m. to 5 p.m.


Communications Cheat Sheet for existing clients

Send an email to to automatically open a support ticket in our queue. This is the quickest way to get in touch and get a ticket started.
Call our help desk at 770-506-4383. If you have an urgent issue or an emergency, please call us. For after-hours support, please call our direct number and leave a voicemail. One of our  experts will call you back shortly.
If you would like to use our ticketing portal, we will provide you with credentials. You can access this from our website,, under the Info Menu, Client Portal.  From here, you can submit tickets, as well as view notes or status updates on existing tickets.
Click the gold Iron Comet icon in your computer’s system tray to submit a ticket directly from your computer. Let us know if you need help with this!

To make sure we appropriately triage your ticket, please make sure you include as much information as possible. The more information, the better. This allows us to identify potential issues quickly and to accurately triage your ticket. This helps us to give you a quick resolution.