Excellence in IT Means Successful EMR

For medical practices that have been reluctant to move forward with a transition to electronic records, there has never been a better time to act than right now for EMR.  ARRA incentives remove many of the obstacles to adoption of an EMR system.  Many of our customers who have purchased Medisoft Clinical have had the help of financing options that are offered through Mckesson as well as other local companies.

After choosing a vendor, the practice should address quality and speed of their hardware infrastructure to assure ongoing reliability, security and compliance.  Once the technology is in place, a smooth transition can be accomplished.  In our opinion, choosing the latest quality workstations, servers, notebooks and handhelds paves the way for a successful EMR implementation.

Reliability.  Minimizing hardware downtime is essential.  A medical practice relies on their EMR system to create, store and retrieve patient information every day.  We have found that newer PCs experience 40% less downtime than older PCs.  This translates too many hours per incident which is frustrating.

Security.  As medical offices try to comply with regulations protecting the confidentiality and privacy of patient information, the security of the technology used for storing and sharing medical records is of the utmost importance.  Newer PCs and hardware are designed to be more secure and less susceptible to virus, spyware and malware attacks.

Maintenance.  Be sure to plan for ongoing maintenance costs.  Because PCs tend to have more problems as they age, older PCs can be more costly to maintain.  This includes the cost to upgrade components such as hard drives, graphics cards and network cards.  When problems arise, costs of on-site service added to loss of productivity definitely add up.

Support.  There has been great advancements in remote technology.  Today’s PCs have features and functions that allow manufacturers and support personnel to remotely access the machines to diagnose and resolve issues.  This cost effective and more efficient method can save medical practices money.  This makes for lower support costs and increases productivity in the office.

Communications.  Medical practices with satellite offices require high-grade network connectivity for users of the EMR system.  Today’s advanced processor technologies allow newer PCs to fully support the latest high-speed communications protocols, including – in some cases – chips for laptop connectivity to high speed wireless networks.

Performance.  In the past few years, there have been significant hardware innovations to boost performance of PCs and other devices that EMR system users rely on.  The new Intel Core processors are not just faster, they are also configured to allow multiple cores to be placed on one chip, boosting performance even further.  They can automatically adapt to users’ needs by speeding up cores based on the tasks that are being performed.  This feature improved graphics as well, making applications such as video conferencing more practical for medical offices.

Downtime is one of the biggest fears in healthcare.  These IT systems must be designed to deliver the highest levels of reliability and security.    Practices that choose the right solutions can expect operational and clinical benefits as a result.


Iron Comet Consulting is a Mckesson Platinum certified reseller, medical IT firm and medical billing service based in Stockbridge, Georgia. Our products combine the clinical with the financial to improve workflow and revenue capture. Mckesson’s Medisoft Clinical is a complete physician practice optimization solution. For more information, please visit http://www.ironcomet.com/

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